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|Q. I am getting a runtime error when running StruCalc 7.0 and I have uninstalled StruCalc 6.0.
A. The uninstall program for StruCalc 6.0 removes several system files that are needed to run StruCalc 6.0. To fix the problem just reinstall StruCalc 7.0.Q. I am getting an error message when I try to run StruCalc: “Run-time error ‘339’ Component ‘ssa3d30.ocx’ or one of its dependencies not correctly registered: a file is missing or invalid”
A. This can be fixed by doing the following:
If you need help or this doesn’t work please give us a call
Q. I have a new computer and when I install StruCalc my keycode doesn’t work?
Q. I am getting a type mismatch error 13 message when attempting to run StruCalc 6.0 on a NT 4 computer.
Q. Whenever I open the loading or shear and moment diagram my computer locks up and I cannot close the diagram. What can I do to stop this from happening?
If your computer is already set at 800 x 600 and you still cannot close the diagrams then your display settings are set for “Large” fonts and this is causing the diagrams to be deformed by the oversize fonts. You can change to “small” fonts by following the directions above to step three and then clicking on the “advanced” tab below the slider and changing from “large” fonts to “small” fonts and then clicking “Ok” twice.
Q. Will StruCalc ignore loads on wood members within a distance d of the support for shear calculations?
Q. I cannot print the loading and/or the shear and moment diagrams and I do not have an HP printer or if I do it is not connected using a USB cable. How do I get it to Print?
Q. My computer locks up whenever I switch to another program when the loading or shear/moment diagrams are open. How do I unlock the computer?
Q. How do I know what version of StruCalc I have?
Q. I don’t know how to get started, how do I design a beam?
Q. How do I view the second page of the print preview?
Q. I couldn’t find the answer to my question in the FAQ?